How can I track my order?
Once your order has been dispatched, we’ll send you a confirmation email containing a tracking number and a link to the courier’s tracking page. You can use this to monitor the progress of your delivery. If you haven’t received your tracking details or have any concerns, feel free to get in touch with us.

How long will it take for a Framed Print?
Framed prints are available for collection only from our store in Hillsborough, Sheffield. Due to the time required for framing, please allow up to 7 working days for your print to be prepared. Once ready, we’ll notify you, and you can pick it up from our store at your convenience.

How long will it take for my order to arrive?
We offer 24-hour Royal Mail tracked delivery, but kindly ask customers to allow up to five working days for delivery.

What should I do if my item arrives damaged or faulty?
We’re really sorry if your item arrives damaged or faulty. Please contact us as soon as possible with details of the issue, and we’ll arrange a replacement or refund. We may ask for photos of the damage to help us resolve the matter swiftly.

Do you offer gift cards?
Yes! We offer gift cards in a range of denominations. You can purchase a gift card directly from our website, and the recipient can redeem it for products of their choice. If you'd like more information or assistance with gift cards, feel free to reach out. https://www.lukehortonart.co.uk/products/luke-horton-art-gift-card?_pos=1&_psq=gift+card&_ss=e&_v=1.0

Do you offer discounts or promotions?
We offer discounts and promotions from time to time, so make sure to sign up for our newsletter to stay informed. You can also follow us on social media for exclusive offers and giveaways.